Device Check Terms & Privacy
Draft for launch review • Updated August 30, 2026
Information services
Device checks provide information returned by third-party data sources using the IMEI or serial number supplied by the customer. A report does not guarantee that a carrier, manufacturer, insurer or future buyer will reach the same decision.
Customer responsibility
Customers must verify the IMEI or serial number and selected service before payment. ATLTECHSPOT is not responsible for an inaccurate report caused by information entered incorrectly.
Timing and delayed reports
Services marked instant are normally returned quickly but may be delayed by a provider. Services marked delayed remain available through the private order-status page, and an email is sent when the result is ready. Turnaround descriptions are estimates, not guarantees.
Refunds
Because a provider fee is incurred when a check is submitted, a correctly submitted and completed report is generally non-refundable. If a report cannot be submitted or the provider returns no usable result, ATLTECHSPOT will review the order for a refund or account credit. Duplicate charges and payment errors will be corrected after verification.
Privacy and retention
ATLTECHSPOT uses the submitted device identifier and email address only to process the order, deliver the result, provide status access and handle support. Order details and results are scheduled for deletion 30 days after purchase, except for limited transaction records that must be retained for accounting, fraud prevention, disputes or legal obligations.
Private order number
The order number acts as the key to view a result. Customers should keep it private. Support may request additional information before discussing a payment or changing an email address.
Support
For questions about a device-check order, call 770-680-5170 and have the private order number available.